Florida Child Welfare Case Manager Certification Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Study for the Florida Child Welfare Case Manager Certification Exam. Utilize flashcards and multiple choice questions, each offering hints and detailed explanations. Equip yourself for success!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which method is used to defuse resistance?

Simple reflection
Direct confrontation
Ignoring the resistance
Providing solutions

The correct answer is: Simple reflection

The use of simple reflection is the most effective method to reduce resistance. This involves actively listening to the other person's concerns and reflecting them back in a non-judgmental manner. Directly confronting resistance may lead to defensiveness and increased resistance. Ignoring the resistance may cause it to escalate and provide solutions may not address the underlying cause of the resistance. Therefore, using simple reflection allows for open communication and understanding, making it the best option to defuse resistance.