Florida Child Welfare Case Manager Certification Practice Exam

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Study for the Florida Child Welfare Case Manager Certification Exam. Utilize flashcards and multiple choice questions, each offering hints and detailed explanations. Equip yourself for success!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What is an essential skill in focusing during communication?

Argumentation
Open-ended questions
Dismissing concerns
None of the above

The correct answer is: Open-ended questions

Open-ended questions refer to questions that require more than a simple yes or no answer. This essential skill is important in focusing during communication as it allows for a deeper level of understanding and engagement in the conversation. Options A, C, and D are incorrect as argumentation and dismissing concerns can hinder effective communication and saying "none of the above" does not provide any meaningful explanation for the essential skill needed in focusing during communication.