Florida Child Welfare Case Manager Certification Practice Exam

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Study for the Florida Child Welfare Case Manager Certification Exam. Utilize flashcards and multiple choice questions, each offering hints and detailed explanations. Equip yourself for success!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

How can you keep the family focused on the issue during the interview?

By asking open-ended questions
Redirecting the conversation
Offering solutions immediately
Taking breaks during the interview

The correct answer is: Redirecting the conversation

Although asking open-ended questions and taking breaks during the interview can help with keeping the family focused, the best option is to redirect the conversation. This is because simply asking open-ended questions may not be enough to keep the family on topic, and taking breaks may disrupt the flow of the conversation. Offering solutions immediately may also distract from the issue at hand. Thus, the most effective approach would be to redirect the conversation back to the original topic whenever it starts to stray.